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Have Questions? We Have Answers!

Are Kate Farms products certified organic?

Yes, all Kate Farms formulas are USDA certified organic.

Can Kate Farms products be used for drinking and tube feeding?

Yes! All Kate Farms products, with the exception of Nutrition Shake, can be used for drinking or tube feeding. For tube feeding, our products flow smoothly in tubes down to a 6.5 French size. For tube feeding, our products (again, with the exception of Nutrition Shake) flow smoothly and without mechanical issues in the following enteral delivery systems: Infinity (by Moog), ePump, Joey (by Covidien), and Connect.

What is the source of protein in your products?

Kate Farms products contain plant-based protein from organic yellow pea. Our standard formulas and Nutrition Shake contain intact pea protein (isolates), and our peptide formulas contain hydrolyzed pea protein (hydrolysates).

What is the difference between the pediatric products and the adult products?

Kate Farms pediatric products provide both micronutrients and macronutrients in amounts which support kiddos ages 1-13, while our adult products provide both micronutrients and macronutrients in amounts which supports age 14+. Additionally, our pediatric products are packaged in 8.45 oz cartons, while our adult products are packaged in 11oz cartons. We recommend talking with your healthcare provider to determine which Kate Farms formula may be best to support your needs.

What is your return/refund/exchange policy?

At Kate Farms we have a 100% Satisfaction Guarantee! You can find the details here.

What are the benefits of Subscribe & Save?

By utilizing our Subscribe & Save program for 10% off you will be able to relax and know that your Kate Farms will ship out to you and the interval selected or chosen in your customer portal. We make managing your subscriptions easy!

Still have questions?

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Get Formula for Medical Use

Medical formulas can be used at home, in a hospital, or in a skiled nursing facility.
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Insurance Coverage

You may be able to get your formula through a home medical supplier.
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Contact a Patient Advocate

Navigate your insurance and next steps, or get service for online orders.
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Request Samples

We send samples at the request of your healthcare provider.
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Ordering and Shipping

All of our formulas and shakes can be purchased online with free two-day shipping within the United States.
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Storage, Usage and Travel

Transitioning to, using, storing, and traveling with Kate Farms formula.
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